Sometimes you just have to talk to a live person to get answers to your questions. In that case, you can call the MA Unemployment Phone Number: Toll Free: 877-626-6800
Be prepared for long wait times because lots of people are trying to do the same thing that you are. Be patient and you will get through to someone that can help you. Even though it is frustrating to wait so long, please be courteous to the person you get connected to and you will get a lot more help than if you are terse and rude. The staffers on the other line are over-worked and are doing everything they can to help all of the people that are contacting them.
When you call the MA unemployment phone number, make sure that you have the following information:
1. Social security number.
2. Dates of employment.
3. A pen or pencil, and paper – to take notes.
Again, your Massachusetts unemployment phone number is: Toll Free: 877-626-6800