How to Reopen an Existing Massachusetts Unemployment Claim

It may become necessary for you to reopen an existing Massachusetts unemployment claim if you suspend or cancel your unemployment because you found a job, and then later became unemployed again.

Generally, you can reopen an existing unemployment claim by simply filing a weekly certifcation online or by phone -- just like you did every week when you receiving unemployment previously.

In some cases, it may be necessary to speak to an unemployment counselor or start the process all over again in order to reopen an existing unemployment claim in Massachusetts. If this is the case, contact your unemployment counselor to get exact instructions on how to proceed.

Still Have Questions?

To go back to the Massachusetts Unemployment FAQ Page, click here: Massachusetts Unemployment FAQ

To go the main Massachusetts Unemployment page, click here: Massachusetts Unemployment

Maybe We Can Help: 

If you can't find the answer to your question, you can fill out the comment form below and I will answer your question ASAP, or you can ask the The Unemployment Expert.


# diane 2010-12-31 15:51
how long after un unemployment appeals hearing should it normally/legally take to get an answer from the appeals board in the state of MASS.
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# sam 2011-05-03 01:57
Don't hold your breath. It took the Board of Review ten months in my case. It was 14 months after I was laid off.
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# carol 2011-01-15 10:38
where can I find the procedures regarding reopening an existing claim when benefit year expires
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# brian 2011-12-06 19:53
how long does it take to get your check after you open a new claim?
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# Diane 2012-07-18 16:59
I received unemployment for a few weeks. I applied for a temporary position and worked for 4 weeks until I was told I did not "catch on fast enough." (I was told during training that it was more important to meet the customer's needs on the phone rather than answer calls quickly and get to the next call quickly.) Now, I am unemployed again. I have tried to call the unemployment office for weeks, but have not been able to get through, due to being very busy. How can I reapply for benefits and will I be eligible to collect?
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# Jessica 2012-11-06 19:30
My husband is a union construction worker. He gets laid off every winter. He opened his claim in December for the winter lay off. He returned to work in April but left that company in August for another due to lack of work at previous company. He is now laid off from the new company. Upon trying to reopen his claim he was told he must speak to an adjuster. It has been over a month and no adjuster has contacted him. We are so anxious and nervous not to mention broke. We don't understand what is going on. We have left several messages for the so called adjuster with no responce. Please help any advice is welcomed.
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# Jim Bob 2012-11-30 16:11
Things for you to do:
- Call, requesting an appointment for an adjustment
- Write a letter to the department that handles adjustments
- Visit an unemployment agency office to discuss with a claims worker your difficulty
- Write or call to your state representative and state senator, describing the non-responsiveness of the Unemployment department to your situation.
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# Kelly 2012-12-03 17:47
After collecting unemployment for a month (~4wks) I am considering, if offered, a 6M renewable contract position. In the event the contract is not renewed after 6M and I need to reopen my claim I wondered if this means I am only eligible for 26 weeks of unemployment benefits or does the clock restart to 30 weeks?
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