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Massachusetts Unemployment
Find Out If You Are Eligible For Unemployment Click this link to find out if you are eligible to file for unemployment: Am I Eligible To Collect Unemployment Benefits?
Have Your Benefits Run Out? Click this link to find out how to get an unemployment extension: Most workers are covered under law by the unemployment insurance program. However, workers in the following categories are not eligible to collect benefits: employees of churches and certain religious organizations; worker trainees in a program administered by a non-profit or public institution; real estate brokers or insurance agents who work on a commission basis only; consultants working independently; elected officials and those in policy-making and advisory positions; and members of a legislative body, or the judiciary. Generally, benefits are available for eligible workers who have become unemployed through no fault of their own, and who are able to work and are actively looking for a job. You must also have earned at least $3,500 during a specified period of time set by law. How do I file for unemployment benefits? Step1 Gather the following information required to file your claim: name, contact information, social security number, name and address of employers for last 15 months, date you started working with your last employer, date of final day of work with your last employer, driver's license number, bank account information for direct deposit. Step2 You must first file an unemployment claim by calling the Massachusetts Office of Labor and Workforce TeleClaim Center at 1-877-626-6800 or you can visit an unemployment claim Walk-In Center in Massachusetts. Step3 Once you have filed an initial claim, you can go to the Massachusetts Office of Labor and Workforce Development website and access the Unemployment Insurance Benefits online claims system at https://ipasssecurity.detma.org/ipass/loginnew.asp https://ipasssecurity.detma.org/ipass/loginnew.asp Unemployment Office Contact Information For customer service assistance for the following areas, please call the numbers listed: New Extended UI benefits 888-998-8418 Unemployment claim status, general eligibility, benefit checks, claim issues/adjudication Expanded Hours: Monday to Friday 8:30am - 6:30pm, Saturday 8:00am - 1:30pm 617-626-6800 877-626-6800 Workers' compensation claim status, eligibility, issues 617-727-4900 800-323-3249 Occupational safety and health programs, including lead, asbestos, employment agency, prevailing wage 617-626-6975 Employer services (revenue services, contributions) 617-626-5075 Question regarding Labor Board or laws regarding employment (State Attorney General's Office) 617-727-3465 Unemployment check status 617-626-6563 Unemployment claim wages 617-626-5039 Unemployment tax withholding (Form 1099) 617-626-5647 Interstate (moved out-of-state) unemployment claim 617-626-6140 Training Opportunities Program/Section 30 617-626-5375 Career center services, job search assistance, recruitment and hiring 617-626-5300 Apprentice training 617-626-5409 Medical Security Program 800-908-8801 Unemployment insurance problem resolution 617-626-5400 If You Need to Contact the Executive Office of Labor and Workforce Development or Specific Agencies: Division of Unemployment Assistance for questions and issues related to Unemployment Insurance Charles F. Hurley Building 19 Staniford Street Boston, MA 02114 Tel: 617-626-6560 (do not include confidential information such as your social security number in your email) webmaster@detma.org Department of Industrial Accidents for questions related to Workers' Compensation 600 Washington Street; 7th Floor Boston, MA 02111 Tel: 617-727-4900; 1-800-323-3249 (only Workers' Compensation calls please) Info2@dia.state.ma.us Division of Career Services for questions and issues related to job search assistance, career services, training and One-Stop Career Centers Charles F. Hurley Building 19 Staniford Street Boston, MA 02114 Tel: 617-626-5300 Email: DCSCustomerfeedback@detma.org Division of Apprentice Training for questions related to apprentice training, sponsorship and programs Charles F. Hurley Building 19 Staniford Street Boston, MA 02114 Tel: 617-626-5409 Department of Labor for questions regarding Labor issues 1 Ashburton Place Room 2112 Boston, MA 02108 Tel: 617-626-7100 Division of Occupational Safety for questions regarding work place safety 19 Staniford Street, 2nd Floor Boston, MA 02114 Tel: 617-626-6975 Fax: 617-626-6944 Executive Office of Labor and Workforce Development for questions related to labor and workforce development, policies, workforce investment and other key issues: One Ashburton Place Suite 2112 Boston, MA 02108 Tel: 617-626-7122 TTY: 617-727-4404 Fax: 617-727-1090
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