Colorado Unemployment

Have you lost your job and now looking for answers to whether you are eligible to collect unemployment benefits?
Are you currently on unemployment and worried they'll run out - and looking for the latest information about unemployment extensions?
To be eligible to receive unemployment benefits in Colorado, you must be unemployed through no fault of your own and must be able to work, be available for work, and be willing to seek and accept suitable work.
The Unemployment Insurance Program requests information from both the claimant and the employer as to the reasons for the job separation. Those facts are then evaluated according to the requirements as stated in the Colorado Employment Security Act.
Find Out If You Are Eligible For Unemployment Click this link to find out: Am I Eligible To Collect Unemployment Benefits?
Have Your Benefits Run Out? Click this link to find out how to get an unemployment extension: Unemployment Extension
Have A Specific Question? Click this link to get answers to all of your Colorado unemployment questions: Colorado Unemployment FAQ
How do I file for unemployment benefits?
Initial claims can be filed online! Go to www.coworkforce.com/uiic to start filing a claim.
To file a claim by telephone, inquire about the status of a claim, or obtain general information about the unemployment insurance claims process, call:
303-318-9000 (Denver-metro area)
1-800-388-5515 (outside Denver-metro area)
Hearing impaired (TTD) call:
303-318-9016 (Denver-metro area)
1-800-894-7730 (outside Denver-metro area)
Phone calls are taken between 7:30 a.m. and 4:30 p.m. Mountain time, Monday through Friday, except on state-observed holidays.
To file for payment on an existing claim, to inquire about the status of a claim, or to obtain information about the unemployment insurance claims process, call the Colorado Unemployment Benefits Line (CUBLine) at:
303-813-2800 (Denver-metro area)
1-888-550-2800 (outside Denver-metro area)
CUBLine is available 24 hours a day, 7 days a week. You must file for payment by 5:00 p.m. Mountain time for same-day processing.
For information about the appeals process, call Unemployment Insurance Appeals at 303-318-9299 (Denver-metro area) or 1-800-405-2338 (outside Denver-metro area).
http://www.coworkforce.com/UIB/filing_claim.asp
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Unemployment Office Contact Information:
Website:
http://www.coworkforce.com/UIB/benefits_faq.asp#eligibility
CDLE Mailing Address:
Colorado Department of Labor and Employment
633 17th Street, Suite 201
Denver, CO 80202-3660
CDLE Phone Number:
General Inquiries: (303) 318-8000, or see the following list for contact information to meet your specific needs.
Layoff Assistance, Early Intervention
Terry Bohannon, (303) 318-8840
Email: terry.bohannon@state.co.us
Fax: (303) 318-8930
Online Job Posting/Employee Recruiting
Kathie Stenzel, (303) 318-8819
Email: kathie.stenzel@state.co.us
Fax: (303) 318-8930
Job Seeker Services
Federal Bonding Program
Reina Wright, (303) 318-8828
Email: reina.wright@state.co.us
Fax: (303) 318-8934
Foreign Labor Certification
Jim Shimada, (303) 318-8831
Email: jim.shimada@state.co.us
Fax: (303) 318-8930
Online Job Search/Work Registration
Jenny McGinty, (303) 318-8950
Email: jenny.mcginty@state.co.us
Fax: (303) 318-8930
Veterans Services
Please contact the individual office: www.coworkforce.com/vet/lvers.asp
Executive Director's Office
Executive Director, Donald J. Mares, (303) 318-8020
Email: Donald.J.Mares@state.co.us
Labor Standards
The Colorado Division of Labor administers laws and regulations governing wages, minimum wage, working conditions, youth employment, and certain union issues and grievances. The Division assists with wage topics, pay disputes, and the recovery of earned compensation.
Division of Labor
633 17th Street, Suite 200
Denver, CO 80202-3660
Main (303) 318-8441
Fax (303) 318-8400
Unemployment Insurance Benefits
The Unemployment Insurance (UI) Program provides temporary and partial wage replacement to workers who have become unemployed through no fault of their own. The program is funded by employer paid taxes and provides benefits to those who meet the eligibility requirements of the Colorado Employment Security Act. The intent of the program is to aid in maintaining the economic stability within a community by safeguarding the income and purchasing power of the unemployed worker. The program is administered by the Division of Employment and Training of the Department of Labor and Employment.
Denver Metro (303) 318-9000
Toll Free (800) 388-5515
Hearing Impaired (TTD)
Denver Metro (303) 318-9016
Toll Free (800) 894-7730
Employer Benefit Inquiries
(303) 318-9000 or (303) 318-9100
CUBLine, Automated Payment Filing \ General Information:
Denver Metro (303) 813-2800
Toll Free (888) 550-2800
Still Have Questions?
Click this link to get answers to all of your Colorado unemployment questions: Colorado Unemployment FAQ
Maybe We Can Help:
If you can't find the answer to your question, you can fill out the comment form below and I will answer your question ASAP, or you can ask the The Unemployment Expert or you can post your question in the Unemployment Forum

Comments
Being terminated for substance abuse is generally considered 'being fired for cause' and therefore disqualifies you from collecting unemployment - in almost all situations.
Some union or other employment contracts may have special stipulations that govern the disciplinary and termination actions for substance abuse related workplace incidents - but if he has been fired, he is probably past that point. Still though, your boyfriend should check with his former employer and/or union representatives to see if he might be eligible for unemployment or even reinstatement of his job - after performing an acceptable substance abuse counseling program, or other such treatment program. I don't want to get your hopes up -- this is a longshot.
Regardless, I would still suggest that your boyfriend apply for unemployment in the off-chance that he might be eligible to receive it.
Also, I would suggest that your boyfriend seek professional substance abuse counseling and treatment from a certified professional treatment clinic. Also, many people have found that their church or synagogue, Alcoholics Anonymous & Narcotics Anonymous, and/or their family and friends have been invaluable resources to help them with their substance abuse problems.
Here are some links to substance abuse treatment and counseling resources in Colorado:
Colorado Dept. of Human Services, Alcohol and Drug Abuse Division of Behavioral Health, General Information: www.cdhs.state.co.us/adad/
Alcohol and Drug Abuse, Treatment Page (How To Get Help): www.colorado.gov/TreatmentDirectory/interview1.jsf
Colorado Alcoholics Anonymous: coloradoaa.org/
Colorado Narcotics Anonymous: www.nacolorado.org/
-Admin
You should go to your local unemployment office. If you have a designated caseworker, you should go to their office.
Since you probably won't be able to get through to make an appointment, you should go very early in the morning - in time to be there at least 15 minutes before the office opens, because there may be a long line.
Also, be sure to take any documents related to your layoff and unemployment claim, including your up-to-date work search record.
From what you said, I think your claim is just in an inactive state. Unless your status has changed, you should be able to reactivate your claim and continue to collect unemployment benefits.
Is there anything I can do in my end to speed up this process?
Thank you
Thanks!
Dean
two weeks of not requesting payment for whatever reason will automatically make your claim inactive.
four weeks in a row of "part-time" work that earns enough $ to disallow UI for those weeks will also kick you out of the system.
even if you earn too much for a particular week or weeks, file for payment and record how much you worked so as to keep your claim alive.
Your website leaves look to be handy for customer service it is lacking.
Some direct contact would be very helpful that my PC is unable to resolve please help, thx.
My boyfriend, Tony, called last Sunday, as he does every other Sunday, and did his little speil with the automated system. He then usually gets his benefits transferred into his account by Tues or Weds of that week. But now, here it is Saturday already, and nothing. The status line tells him his claim is still being processed, and he can't get thru to talk to a real person. Anyone know what might be going on? Thanks!
Lori
Thanks!
Lori
I've had similar problems. The computer system the State of Colorado uses is antiquated by IT standards. It was built in the late '70s, early '80s, and the techs are constantly putting "patches" on their servers, mainframes etc. (I've seen this system when KI worked for IBM. It's a joke in IT places.) So, if you're boyfriend is still on UI, tell him to email Ellen Golombek. Ellen.Golombek@state.co.us. She's the director of the CDLE. Good luck. Getting through to speak to someone is damn near impossible.
Tom
FacebookPage
Thank you,
Mark
Thank you.
I've had similar problems. The computer system the State of Colorado uses is antiquated by IT standards. It was built in the late '70s, early '80s, and the techs are constantly putting "patches" on their servers, mainframes etc. (I've seen this system when I worked for IBM. It's a joke in IT places.) So, if you're still on UI, email Ellen Golombek. Ellen.Golombek@state.co.us.
I did get an email from a Regina L. in that office. Ellen is the director of the CDLE. Regina is her Admin Assistant or something. She scheduled a call back for me, but it takes, she claims, 5 to 7 days. Is this any way to run a railroad? Good luck. Getting through to speak to someone is damn near impossible.
Tom
Thanks
Thanks
I did get an email from a Regina L. in that office. She's a very nice lady, and I'm sure she's as frustrated as we all are. Ellen is the director of the CDLE. Regina is her Admin Assistant or something. She scheduled a call back for me, but it takes, she claims, 5 to 7 days. Is this any way to run a railroad? Good luck. Getting through to speak to someone is damn near impossible.
Tom
27-35 hours on average 24hours. I constantly tried to get more to no avail I went through my savings and ended up losing my place. I stayed homeless until I could take it no longer do I have a case that they cut wage or hours.
Thx
Long story short: I need my money! Why can't I request it?
I transferred from active duty to reserves also. You are going to have to put in that you are in the reserves. You will still collect benefits since the reserves is a call in job. Also make sure you put your civilian job too.
Thank you.
Thanks!
Jesse
Please help.
Second question is by accident I filed for ONE week when I should have waited one more week (to file for two weeks at a time, I guess). My status went from Active to NOT ACTIVE and I get a message saying I have to call that dreaded number for help. I spent hours last night looking on the CDLE website for a way to answer how to fix this myself without having to call or go into an office and I came up with nothing.
Some background:I have only received a little bit of unemployment and still have funds available to claim until I can find work. I am recently unemployed.
Any information would be greatly appreciated!
Any help
• Advice in previous posts to get there by 6:00 was right on. The office opens at 7:30. A little before the office opens, an employee came out and gave numbers to the first 50 in line. On Friday, I was #35 by arriving at about 6:15. I think #50 arrived at 6:30. The 51st person in line and beyond was told that they would not be seen in the morning. Numbers would be given out again at 1:00 (I think I heard 20). When I left at 11:00, there were already about 15 people in line for the afternoon wave.
• Once inside, you will pass through airport-like screening, sign in, and then begin your wait. Bring something to read. You can leave and come back but if they call your number while you aren’t present, you will lose your opportunity.
• There were 3 employees at the counter who helped us. They were amazingly knowledgeable, helpful, patient, and efficient. They also had great attitudes. Keep in mind that the problems reaching CDLE by phone and/or the number of staff manning the office isn’t their decision. Either we citizens are not funding this section of the government well enough or we have hired the wrong people to make the decision in our government.
• With 3 staff, they were able to help about 11 people an hour. I was # 35 so I sat for a little over 3 hours. It was well worth the wait compared to the agony of trying to reach someone by phone.
• Parking: I only saw 2-hour on-street parking available which began at 8:00 a.m. Since that gave me until 10:00, I thought I was safe but it took until 10:45 for me to get help. I got a $25 ticket. RATS. There was also a pay lot close by that was $10 all day. The 2-hour parking would be fine if you are 20th in line or less. Otherwise, try the pay lot or take the bus. There were stops on 12th and northbound at Lincoln & 12th (then walk the 2 blocks).
A huge thank you for posting such detail about your visit to CDLE! This kind of information is invaluable to folks going into the office!
You are so right about the folks who work at CDLE - they are incredible people who are working hard to make sure they help everyone they possibly can, as fast as they can.
We all know that everyone who is unemployed is in a bad situation and it is really frustrating to listen to busy signals or recordings for hours on end - but I really hope that people realize that when you do get through to a live person on the phone, or get to see someone in the office - that you don't take your frustrations out on them because they are doing everything they can to help, and that it is not their fault that the system is overloaded.
I am curious about the "airport-like screening". Did you have to walk through a metal detector or put your bag through a x-ray machine? Please tell us a little more about that if you can.
Thanks again for your report.
Site Admin
The physical address is 251 E 12th Ave, Denver.
Your claim status is APPROVED.
and
Reason Not Paid:Disqualifi ed
Cubline states that a payment was released on 1-17-12 yet it has not been deposited into my cap account....I would like to set up direct deposit but am unable to access the myui claimant site to do so....I registared and never got a confirmation email and when I enter my info on the site it says invalid entry....yet if i try to registar it tells me I have already done so.... Please Help!!
It is so ridiculous that there is no way to hold and you just have to keep calling. I have dealt with a lot of government entities, and this is by far the worst.
http://www.colorado.gov/cs/Satellite/CDLE-UnempBenefits/CDLE/1248095315687
Unfortunately there's not much else available online, that I could find, on how to proceed from this point. I'm in the same boat and am not getting anywhere on my own. My benefits run dry this coming Sunday! Trying to avoid the time wasted phone contact attempt to "Customer Service", but that's about the only alternative left for real answers from real people. Praying I get someone knowledgeable that can actually offer some worthwhile assistance after countless hours on hold. Good luck! BH
https://myui.coworkforce.com/Welcome
then on the left click on "apply for extended benefits"
I did mine and received my "confirmation number" We shall see what happens...
Yes sir, the customer service line is NOT fun. I called at EXACTLY 7:30 am on Monday - and got through, but was ON HOLD. Basically said I was IN LINE and my call would be answered in the order it was received. Well 2 hours and 20 minutes later ON HOLD the whole time, I finally gave up.
Good luck man!
Diana
https://smartfile.coworkforce.com/Start
Diana
I moved from Tier 1 to Tier 2 Extended Benefits.
When I last requested payment, I received one week only, the last week of Tier 1. The last week of Tier 1 which I was paid for was the week ended Jan 21. Since then, it tells we I have no weeks to claim, even trying today. Any ideas?
I was approved for Tier 2 and MyUI even says that. BUT, it does not say when I can request payments. It says something like this "You may file no earlier than for your next ..." No dates! Blanks.
Still cannot get through on the phone and yesterday was on hold for over 100 minutes and the office closed and I was cut off. Been trying every day for hours this week.
Does anyone know when to request Tier 2 payments. I was accepted and approved. I am worried that I requested too early - on Jan 28. That was 7 days after the week-ending Jan 21 (last week of Tier 1) and was a Saturday. Did something go wrong since I requested on Saturday and not Sunday?
I'm at a loss and need help.
If someone files 5 weeks after they were laid off, does that mean they do not get their UI benefits for those weeks before filing?
But you need to arrive before 6:30AM to be one of the 70 people they hand out numbers to for that day.
Otherwise don't bother to show up.
I am on week 7
Hi Michael,
Call the appeals hotline.. If you had an active appeal, they most times will help you there
The last 2 times I had to wait on hold for UI the hold time was 4 hours. I don't mind, but I went over my cell phone minutes. My cell company waived it as a ONE TIME courtesy so I can't do it again. Any suggestions. I don't have a land line.
What does this mean, I have researched and this is not even one of their reason terms listed. I have checked issues, nothing and it even shows the amount was paid. My method of payment is the CAP Card and I have checked all day and it indicates a zero balance. Please share any knowledge or experience you may have regarding this issue.
Thanks!
got my pin number and a paper i signed for my id but nothing eslse checked my uiclamit unline and my new employer never showed up
i was aproved on my old employer for 500 and it told me when to file for it i tryed to call to find out what to do and cant get through to anyone
so i went ahead and filed check ui online now beifits exhausted need to know what to do i filed a new cliam which i think open the old cliam
but why no new cliam why no paperwork from ui
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