Alabama Unemployment

Do I qualify for unemployment benefits?

You can file a new claim or reopen an existing Alabama claim that was filed within the past year. Weekly Certifications for benefits may be filed online or by telephone. 

You CANNOT file a claim online if: 

  • You worked outside the state of Alabama within the past 18 months. 
  • You filed a claim against a state other than Alabama in the past 12 months. 
  • You worked as a merchant seaman in the past 18 months. 
  • You worked for the federal government within the past 18 months. 
  • You are currently outside the United States of America. 

In the above circumstances, you must call the Alabama Unemployment Compensation Telephone Claims Line, toll free at 866-234-5382, 7:00 AM - 4:30 PM, to determine your eligibility for filing.

 

Find Out If You Are Eligible For Unemployment   Click this link to find out: Am I Eligible To Collect Unemployment Benefits?

Have Your Benefits Run Out?   Click this link to find out how to get an unemployment extension: Unemployment Extension

Before filing your claim, you MUST have the following information available: 

  • Your Social Security Number.  
  • Your work history for the last 18 months, including your employers' business names, addresses, telephone numbers, and dates of employment. 
  • Your alien registration number, IF you are not a U.S. Citizen. 
  • Copy # 4 of your DD Form 214, IF released from the military in the past 18 months. 
  • Your Trade Adjustment Assistance (TAA) certification letter and/or TAA petition number, IF you are filing for Trade Adjustment Assistance Benefits. 
  • The name and local number of your union hiring hall, IF you obtain your work through a union hiring hall. 
  • Your bank routing number and checking/savings account number, IF Direct Deposit is desired 
  • A telephone number where you can be reached during normal business hours, ( 8:00 AM - 4:30 PM, Monday-Friday ).

The information you provide will be used to determine your eligibility for Unemployment Compensation benefits.  It is important that your answers are accurate and complete for each question asked.  The law provides penalties for making false statements to obtain unemployment benefits.

https://dir.alabama.gov/uc/Claims/welcome.aspx

How Do I File For Unemployment Benefits? 

Unemployment Office Contact Information

http://dir.alabama.gov/contacts/UC_QA_INFORMATION.aspx

To file a new unemployment claim or re-open an existing claim: website www.dir.alabama.gov/uc/ or call 866-234-5382

To file weekly claim certification: web address: www.dir.alabama.gov/uc/ or telephone: Montgomery local area 334-954-4094; Birmingham local area 205-458-2282; or other areas 800-752-7389

To ask or inquire about your unemployment compensationclaim or reset your PIN code: call 800-361-4524

Questions concerning Debit Cards: call 334-353-9084

Questions concerning an unemployment compensation overpayment: call 334-242-8800

Questions concerning Trade Readjustment Allowance (TRA) or Trade Adjustment Assistance (TAA) training programs:  call 334-242-8635

Questions concerning employer filed partial unemployment claims: call 334-242-7953

To request UC-relatedposters, Employer Handbooks, or copies of lost documents or past work history: call 334-242-8945

Employer questions concerning Notice of Separation and Determination:  call 334-242-8620

Questions concerning Out-of-State unemployment claims: call 334-242-8625

Questions concerning Employer Tax Account numbers: call 334-242-8830

Questions concerning Delinquent notices, liens, or garnishments: call 334-242-8065

Employer questions concerning Experience Rating, Benefit Charging, Power of Attorneys (POA), or Tax Rate Notices: call 334-242-8888

Employer questions concerning Quarterly Reports, including copies of past reports: call 334-242-8075

Questions regarding re-certifications of taxable wages or proof of payment (940C): call 334-242-8674

Questions concerning 1099-G forms: call 334-242-8960

Claimants approved for direct deposit with questions concerning direct deposits of unemployment compensation benefits: call 334-242-8960

Questions regarding unemployment compensation appeals: See Hearing and Appeals Section of the Contact Page.

http://dir.alabama.gov/contacts/UC_QA_INFORMATION.aspx

 

File online here:

https://dir.alabama.gov/uc/Claims/welcome.aspx

Official Alabama Unemployment Handbook:

http://dir.alabama.gov/docs/guides/uc_brr.pdf

Maybe We Can Help: 

If you can't find the answer to your question, you can fill out the comment form below and I will answer your question ASAP, or you can ask the The Unemployment Expert or you can post your question in the Unemployment Forum

Comments  

 
# Andre S. 2010-08-18 08:54
i called in my weekly claim on sunday and the money was not on my card
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# Lynett 2013-04-24 07:44
I'm trying to file my claim and has been on hold for an hour. Access on the website has been denied. What am I to do?
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# Marylin 2013-07-12 11:31
[I filled for unemployment in march 2013 - I denied - I'm 62 so I filled for SSI - it started - I got my first check the end of April.
People have told me that I can get unemployment & SSI. Is that so - I'm still looking for a job and if I find one I will get off of SSI.
Can you please answer. I tried call you just hold.
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# Site Admin 2010-08-18 09:46
When you filed your weekly claim, did the system tell you that you have any 'open issues'?

If you have 'open issues', you'll need to get those resolved before you can receive your weekly benefit.

You should call your caseworker and let them know you haven't received your weekly benefit. If you don't have a caseworker, call your local unemployment office and talk to any counselor there.
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# James 2011-06-09 08:55
Is there an email to customer service at the Al Unemployment Office? I have been trying to call for weeks to check on my status and I can't get through.
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# cathy 2011-12-21 10:23
I haven't received a response to my filing for unemployment
except about the bank information.
I cannot get throught with the number I was given,
Please can someone help me?
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# L C 2012-08-31 19:50
I can help..
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# Jessica 2013-07-10 11:45
I filed unemployment in may I have no open issues and yet I am not receiving my benefits how can I get to talk to someone about this issue. I have called the numbers it says but no one ever answers?
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# Angela L. 2010-08-23 15:38
I filed my claim this week...but I worked part time but have not received any wages yet...what do I do in this case...i put in what I should gross...
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# Angela A 2010-08-23 19:13
I am currently working, but I don't know how long I will be able to work. I was just diagnosed w/Breast Cancer, and I start Chemo soon, my job requires me to stand on my feet from 5 - 10 hrs a day. I spoke with HR and was advised I was only eligible for Personal Leave for 2mos only w/o pay. Am I able to apply for unemployment? I hope I will be able to continue to work, but if not please help.
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# Site Admin 2010-08-23 20:19
Angela A.,

I'm sorry to hear about your diagnosis with breast cancer. Stay strong - you're a fighter and a champion - and you will beat it!

As for whether you will be able to collect unemployment, it is best if you call your local unemployment office and as a counselor, or make an appointment to see one. They will be able to answer your question definitively.

Going by the letter of the requirements for Alabama unemployment, it is unlikely that you will qualify for the following reasons:

1. You will be on medical leave from your job. Technically this will be considered a 'voluntary' separation from your job. We both know there is nothing voluntary about your situation.
2. You will be unable to work. To be eligible for work you must be able to work and actively looking for a job.

But, like I said - you need to speak to an unemployment counselor in Alabama, because they will be able to tell you with certainty whether you are eligible.

Additionally, there are certain protections for workers with disabilities and medical problems under the ADA - Americans with Disabilities Act, which applies to employers with over 15 employees. If your employer falls under the ADA - they may have to make certain accommodations for you and your condition which allow you to continue working.

I'm really digging here for information that will help you, Angela. I would suggest that you find a breast cancer support group through your church or community. There will be wonderful people there who have gone through, and are going through, the same things that you are - and will know better than anyone how to help.

For some more info on the Americans with Disabilities Act, check out:

www.cancer.org/Treatment/FindingandPayingforTreatment/UnderstandingFinancialandLegalMatters/americans-with-disabilities-act

Alabama Breast Cancer Support Group, Steel Magnolias: www.steelmagnoliasinc.org/

Steel Magnolias meet once a month. The 4th Tuesday of each month, 5:00 pm at the Cancer Resource Center, Suite 406 in the Physicians Center, 901 Leighton Avenue, Anniston, AL.

Stay strong Angela. I'm praying for you.

Site Admin
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# Martha S. 2011-10-25 10:44
make sure u keep a copy off all dr excuses and turn in a copy to work. I was fired for excessive absense, but since i had dr excuses i was granted my unemployment benefits. Stay positive and Remember who is really in charge (GOD) all you will do fine. GOD bless Hope you the best
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# Tanya B. 2010-08-26 13:22
I would like to know what is going with my case I have no open issues I have not goten any benefit I just want to know what is going can you send me something in the mail.
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# Chari W 2011-08-23 12:27
Hi Angela - So sorry to hear about your diagnosis. I work in HR and employees are ENTITLED by law (under the Family and Mecdical Leave Act (FMLA) of 1993) to 12 weeks unpaid leave for a "serious health condition". I would recommend asking HR to provide FMLA info to you.
Wishing you a speedy recovery!
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# Robert 2010-08-24 15:40
the first time i called i messed up on one of the questions and they said to call the inquiry line. i have been and now i have gotten a letter stating that my unemployment is disqualified. how am i supposed to fix this if i can never get a person on the phone on the inquiry line ????
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# Site Admin 2010-08-24 16:06
Robert,

If you can't get anyone on the phone you should go into your local unemployment office. You need to go early, and be there at least 15 minutes before the doors open, or there is a good chance you won't get to see anyone that day.

Meet with an unemployment counselor in person in order to get your application straightened out.

Site Admin
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# anderson 2010-08-30 09:41
My wife was laid off as a teacher, but has found a job that is only 3hrs per day at minimum wage ($100/per week). Is she eligible for partial unemployment?
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# Charlane C. 2010-08-30 10:39
I tried to call Sunday but it wouldn't take my pin number.I need to find out the pin number please.
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# amy h 2010-08-31 05:41
I have called to file my claim for the past two week but I still haven't receive my payment for either week. Can somebody please tell me what is going on? I got bills that are due now that I really need to get paid like my Car Insurance .
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# Terkei 2010-09-09 11:17
I am getting unemployment benefits. they sent me a letter saying "notice of Final Payment" and that i had to re-apply to place in a new application. however, i wasn't due to stop gettingmy payments until november. do i have to wait 3 weeks, or do i continue to get them without a break in my benenfits?
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# donna s 2010-09-14 14:45
If I was on unemployment for a few months, went to work, got off unemployment then was laid off again in 6 months do I just reopen the claim or start over?
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# susan 2010-09-24 13:48
i am unemployed for the first time in 19 1/2 years. besides drawing my unemployment what other benefits are there. i need help!
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# BRANDY H 2010-09-29 09:36
I am writing regarding a question to my claim. i recently recieved a form that i had to fill out with jobs that i've been looking for, however i was unable to complete the form in time due to my liscence were suspended untill recently {9/15/10. i explained my situation to a rep. he said i needed to send a letter back in along with the form explaining myself and why it wasn't completed on time. i did what was told and i haven't heard anything back. im just trying to figure out if i will still continuing reciving my benifits. i havent gotten them the last two wks. right now this is the ONLY income that i have, and i have a 7 yr old son who i have to support. he depends on me for everything. please feel free to resend me the form and it will be completed on time!
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# ryshun 2010-10-03 23:03
what is the max you can get for unemployment thanks
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# ryshun 2010-10-03 23:04
what is the max you can get for unemployment
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# Pat H 2010-10-12 11:13
I cant get anyone on the phone.Ihave filed 3 times on the phone. When i call to do my weekly claim it wont let me file say s there was a break in my payments. to call18662345382 It needs to be updated
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# ERIC 2010-10-29 13:47
I'M MISSING PAY HOW CAN I FIX THAT
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# Anna S 2010-11-04 13:30
I need help. My employer is trying to get me to quit so his wife can take my place. I can't afford to quit my job. Is there any way I can qualify for unemployment benefits. I don;t know what to do. I cry all day. Please help me
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# Andrea L 2010-11-29 12:44
I had been drawing my unemployment out of Texas a few months ago, but went back to work and stopped drawing it. Now I am out of work again and don't know when the next job will be. So I need to reopen my claim.
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# Jonathan B 2010-12-06 11:05
I worked in Alabama from June 16th, 2009 and had to leave my employment June 25th, 2010 to move to New York to take care of family. I worked in New York from August until October and was laid off. I went to New York State Unemployment office to file for unemployment and they said, I didn't have enough time in to make a claim, but that I should contact the State of Alabama. I have submitted a request for unemployment approximately two weeks ago and have received no response. Is there a direct telephone number to speak with someone about my claim? I have only been able to find pre-recorded messages with the phone numbers that I have. Any assistance you could provide would be most appreciated.
Thank you,
Jonathan
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# Kristen 2010-12-07 23:42
Jonathan B, see if this link helps:
http://dir.alabama.gov/uc/phone.aspx
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# Lisa M 2010-12-07 14:26
What is an open claim, and how do I find out if I have one In Alabama?
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# Glenda 2010-12-10 20:56
I have lost my job and am recieving unemployment at this time. I will be turning retirement age in January, I would like to know if I may still collect my unemployment and social securty, with out loosing my unemployment benifits
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# Tony 2010-12-14 13:10
I have been trying for the last two days to inquire about a extension on my benefits. I have called 1-866-234-5382, 1-800-361-4524 and 205-458-2213 starting about 8:00 am and quitting about 3:30 pm every 15 - 20 minutes and all I get is a busy signal is there another number I can call.
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# June 2010-12-30 16:07
I have filed my weekly claim for the past two weeks, and each time it says claim accepted but there has not been any money deposited into my account. This is the second problem I have had like this and every time I call the inquiry number
( 1-800-361-4524) it either rings busy and hangs up or tells me they have a higher than normal call volume and hangs up. Is there someone I can call to get this handled? I know there is a 4 day window to call when the claim is not accepted but if I call every hour on the hour and cannot get through how is that my fault. Please Advise
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# Sandy S 2011-01-05 22:35
I was wondering if there is a local office since I live in Phenix City area and noticed that the only areas available are B'ham and Montgomery. Also, am I eligible to receive assistance since I am currently working approximately 1-2 days a week? I am in the system already and would like o reapply. The company whom I work for had noticed I applied for unemployment benefits and gave me more hours within 6 months. Do I access my information from the website www.dir.alabama.gov/uc/ICCS? Thank you for all the assistance you can provide.
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# devon 2011-01-18 19:49
I am now living in Georgia and trying to receive Federal Assistance by getting Medicaid and Food Stamps for my family and myself. The Department office of Family and Children Services that handles Food Stamps and decides eligibility has asked me to provide a letter from the State of Alabama Unemployment office stating the last date which I withdrew unemployment benefits and also stating that I no longer receive any benefits. My family and I are really struggling at this time to make ends meet and this is a really urgent matter that we need get taken care of so we can survive. I need to know how to get this information immediately. Please respond and let me know something, anything...please. All the numbers I have tried to call have had outrageous call wait times and once it was my turn to speak to a representative, I was hung up on! Im begging you for your help with this...Please email me, call me, or mail me...
Devon
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# anna 2012-01-15 16:52
I dont think the state of alabama really cares one way or the other. its sad.
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# groom 2011-01-18 19:51
I am now living in Georgia and trying to receive Federal Assistance by getting Medicaid and Food Stamps for my family and myself. The Department office of Family and Children Services that handles Food Stamps and decides eligibility has asked me to provide a letter from the State of Alabama Unemployment office stating the last date which I withdrew unemployment benefits and also stating that I no longer receive any benefits. My family and I are really struggling at this time to make ends meet and this is a really urgent matter that we need get taken care of so we can survive. I need to know how to get this information immediately. Please respond and let me know something, anything...please. All the numbers I have tried to call have had outrageous call wait times and once it was my turn to speak to a representative, I was hung up on! Im begging you for your help with this...Please email me, call me, or mail me...
Devon Groom
email:Sheree30458@yahoo.com

Devon Groom
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# Vicki 2011-01-25 12:38
I work at the Employment Security Department/Tax Investigation Unit in Washington State. I recieve many calls from all over the country wanting to report fraud. I'm not sure where they're all getting our number, but I thought I would try to put together a listing of all the state's fraud hotline number to be able to direct them better. Does Alabama Employment Security have such a number?
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# Nard K 2011-01-26 12:19
Can I file for unemployment compensation while serving in Alabama National Guard one weekend a month?
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# tracy c 2011-02-06 13:59
A employee where I work got ill and was unable to work my boss and her got together and she was told she could claim unemployment she was to state she was "laid off due to lack of work" but the schedules all say "sick" next to her name and actually the rest the employees had to pick up the slack because she was not there. The company wrote a letter saying she was laid off and she recieved compensation. Since your suppose to be able to work and both her and the company knew they were making false statments is this fraud?
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# Cheryl 2011-03-23 15:13
I am a recruiter and have a position for a ductwork designer and detailer. Any experience with Boiler, ductwork, or conveyor design experience. How do I post this with Alabama unemployment office?
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# Jonathon 2011-04-09 11:48
What day does alabama unemployment fund your account.
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# Leigh 2011-04-10 22:19
My place of employment shut down after 9 years. I am receiving Unemployment benefits and currently in a training program under WIA. I am single, and want to know would I qualify for any food assistance programs?
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# tyron 2011-04-14 14:36
if I worked and got laidoff and get uni. now can I go do hair an make money to help pay my bills and still get uni?
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# Angela 2011-05-16 21:35
how long before you receive




your unemployment after u apply and how long does it take for approval
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# SUZ 2012-10-16 20:07
Could you tell me when you have been approved, and who desides
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# Dee 2011-05-21 22:41
Can you receive unemployment benefits if you quit your job to start college?
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# red 2011-05-26 17:09
I am receiving my benefits, but I thought that I was able to received them as long as I looked for full time work,and recently I asked the question what happends if my water breaks and I have my baby can I still claim benefits, they told me no.
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# Rhonda W. 2011-06-01 13:29
i received a paper to have my doctor's office fill out and they lost it,i've called the correct numbers requesting additional paperwork and i cant get through, is there another number we can use
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# Mike 2011-06-04 20:09
I was terminated on May 13th and have yet to get my benefits I was interviewed yesterday on the phone because my employer said I was not calling on my customers I was a sales rep and this is not true and my former customers will state I was calling on them.What can I expect to happen now?I have bills to pay
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# James 2011-06-09 08:56
Is there a Huntsville, AL location where I can talk to someone in person?
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# pam j 2011-06-09 16:22
i got laid off in april of this year. i got a txt message from one of my bosses telling me 2 call them. when i called him he informed me our call was off the record and that they had a postion they wanted me to take. it is not the same job i was doing as i left, if i refuse the job will my benefits stop. i dont think its fair that i should have to take a job that i dont want. what are my legal rights. i also feel if i take this job its so they can then fire me. please help me
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# Jasmine 2011-06-19 20:09
I have worked for Hardee's for 3 months...I live in Alabama & I took off for a week (7 days) to visit my father for my b-day & his b-day...well I just got back home the 18th so I went today to see what I work for the week. Well one of the managers told me that I was fired for taking more then 4 days off & she said that im not aloud to take that many days off bc I have not worked there for a year. I thought that you are aloud to take days off when you want to I only work part-time. Can I still get unemplyment even though I worked for 3 months?
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# Jane 2011-07-17 09:02
I just got laid off from a company doing business in Alabama but that is based in Tennessee. I live in Alabama. Where will my benefits come from - Alabama or Tennessee?
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# Kenith 2011-07-23 13:28
To whom this may concern;
I got a letter about a month ago. It said i can not get my unemployment,be cause i have a couple of issues in the computer.I have been trying to call but it keeps telling me there is a heavy call load. I cant get through to the unemployment office. I need to know what to do. Please let me know. i have bills to pay, and kids to feed.
Iknow the unemployment offices are very busy at this time because of unemployment rates, but i really need help solving these two issues.
My phone is temporily out of minutes[hence no job, no unemployment]. Please notify me through my email.THANKS
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# Site Admin 2011-07-23 13:39
Hi Kenith,

If you can't get through on the phone - you will have to go into a Alabama Joblink Career Center / Unemployment office in person.

Here is a list of all of the locations - so just pick the one that is closest to you:

https://joblink.alabama.gov/ada/works/contactus.cfm

Best of luck,

Site Admin
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# Amber 2012-11-03 13:43
Quoting justin:
i missed my weeklycertifica tion and was wondering hw do i fix it to get paid, i dont wanna lose my unemployment?


I missed filing my weekly unemployment claim yesterday, Friday anyways I need this payment that I would have gotten if I didnt forget on accident to file. I have doctor appointments and meds to buy that are expensive. Is there anything I can do to file for that week and get paid close to the time I would have gotten paid?
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# Sarah 2011-07-25 23:57
I called in to file my weekly claim on 7-18-2011. I was informed to call 1-800-361-4524. I have been calling since the 18th and have even sent and emil but, yet have not heard from anyone. On 7-25-2011 I called in as always. I was not told to call in thst time but, when I went on line to view my weekly status,it said not paid. I only want to know whats going on.Its sad when you have worked all your life and all of a sudden you are let go off a job with no fault of your own but can't even get the funds you placed in, to help feed, clothe and keep a roof over you and your childrens heads.I don't understand why you have to fight for what is rightfully yours.Help me to understand.
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# Candace 2011-07-28 00:12
I just filed for unemployment and before i hung up she was saying something about a question that it asks when u have to call in your weekly claim on sundays I just wanna know what is the question because i don't wanna mess up on it and then get disqualified!!
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# Hillary D 2011-08-03 11:11
I have been receiving unemployment since may, last week I tried to do my certification and it said that it was a dead week in which no benefits would be given but that the money was not lost! Does this mean that the money will be given to me the following week?
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# Anna 2011-08-06 22:44
I was a teacher who got laid off in May, I am starting back to school at night but am still trying to find a full time job. Can I apply for unemployment while I am still a student and receiving some student loans? The student loans will not even begin to pay all of my bills.
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# Jonathan 2011-08-13 18:44
If I get a student loan to go to school will that effect my unemployment?
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# William 2011-08-28 18:26
Will I be denied unemployment if I go to college or training program?
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# Kyler 2011-08-29 14:06
I applied for Unemployment 3 weeks ago. I recived a letter on 8/19 to call a area code 205 number to speak with Caleb for additional information/questions. I have called everyday (sometime more than once a day) and left messages but Caleb has not returned any of my calls. I have not recieved any unemployment checks/deposit and I have no money, food, gas and about to be evicted. Is there anyone that I can contact to give me a status on my claim?
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# lisalynnz 2011-08-29 18:07
I had been employeed for almost a year with a company ; actually 2 months short of being a year. My question is this, I had missed several days because of health reasons, towards the end when I was terminated I had misses 1-2 days per week. The last 2 weeks of my employeement. My boss was aware of me having tests run to find out my problem.Most days were excused by my Doctor. The last day that I had missed I had a written excuse from my doctor ; When my supervisor had told me of my termination, rather I should find employment. else where, I don't think he acknowledged the fact of my Dr. excuse. Would that have made a difference as to keeping my job?? Also, do I qualify. for unemployment? ?
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# James 2011-09-28 10:07
I think the Alabama unemployment office needs to start thinking, they have somthing called a waiting week which is ridiculous, not only do they make you wate a week for your unemployment they don't pay it back to you. So if you are unemployed and you making only 1/4th of what you were making then they take a week away from you do they not think that just makes the situation worse? It is STUPID the state is making stupid decesion like they have no common sense. What does it do for them to hold a week of somebody that is already broke. I understand only giving you a set amout of money to claim for limiting how long you got to find another job so why try to make somone go broke before they run out. It makes me wonder abouto the great state of Alabama, I thought Ilived in a state were the leaders still had comon sense but apparently not, there losing grasp on reality like many of other polticans. I am starting to dobut the people I thought did a wonderful job of govering a proud state.
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# Tommy 2011-10-10 10:20
I missed my making my on-line weekly claim last week, what is the process to fix that?
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# Amber 2012-11-03 13:28
Tommy, I forgot to file my weekly claim Friday, it is now Saturday. I have called all the numbers I know to try and get in touch with someone on this issue. I need my payment very badly this week. I was wondering if you ever got any help with the issue you had and if so do you have any advice for me because I am scared and need help. Thank you and I hope to hear from you asap.
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# justin 2011-10-12 11:33
i missed my weeklycertifica tion and was wondering hw do i fix it to get paid, i dont wanna lose my unemployment?
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# Nakeisha 2011-10-31 23:31
I tried to call in my weekly claim on Sunday, but the line was busy. I tried again on Monday. When is the last day that you can call in to receive your benefits that week?
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# Christina 2011-11-07 12:17
I have not received my unemployment benefits for this week; o checked on the website & the status says NOT PAID. After calling several different phone numbers I finally spoke with one man who said there was some type of problem with my most recent unemployment claim but could not go further into detail. I've been calling for hours to no avail & would simply like to speak with someone to find out what the problem is.
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# Snow 2011-11-30 02:15
My claims are not being paid either! All i am told is my last claim
has been filed ....
BUT i am not getting paid. What has happened to Alabama
Dept of Indutrial Relations and the great service?
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# Anita F. 2011-12-14 10:30
I have also filed 4 wks of certifications & thee website just says not paid. Haven't received a letter saying if I wasdenied or approved or a phone call. If you find out an answer to your question please post it b/c apparently they don't respond on here either.
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# Lenda L. 2012-01-01 18:23
I have been receiving unemployment since Sep.2011 this week I tried to do my certification and it said that it was a dead week in which no benefits would be given but that the money was not lost! Does this mean that the money will be given to me the following week?
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# DeeRenee 2012-01-03 15:17
No they are not going to give you any money for that week. They sent me a letter saying that week you must file a claim but they wont pay
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# Stacy 2012-01-14 20:45
I was told that if you receive less than 20hrs a week at your job, you may call and collect unemployment. Is this true? I don't want to file a claim and then end up owing unemployment back.
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# anna 2012-01-15 17:02
i called in my weekly certification and system says my ssn is not matching. then i tried to go online and file and it said i was suspended from the site! what does this mean?? i have been receiving my funds and then boom out of no where this happens and if there is some sort of problem wouldnt i have gotten some sort of notice?? everything was fine when i filed last week and i checked my balance and still had funds in my claim. whats going on? also, calling the call center is a joke. no one ever answers the call. this is messing with peoples livlihoods in alabama
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# April 2012-01-23 11:32
My husband works for the RR and it has been bought out by a new company. In order to keep his retirement he has to stay with the RR. The only job offer he's received is in WA. Thats a 2100 mile move.
He will have a job but the bank I work for has no offices or branches in WA.
Obviously I will have to move and was wondering if I could draw benefits until I find a job in WA?
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# angela 2012-01-23 13:05
how do i change my address online?
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# john 2012-02-06 21:39
how do i change my address on line on my unemployment claim
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# Tony 2012-02-23 10:16
I have filed my weekly claim online for 3 weeks and each week the status always says "Not Paid". What does this mean?
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# Emily 2012-02-29 15:10
I signed up for direct deposit after having the debit card for a few weeks. My benefits were direct deposited for two weeks. Now it says my claim for last week was paid to my "bank debit card". No, it was not. Not on the old one. Not on the new one. I did not make any changes as far as my direct deposit goes. I cant get a human on the phone. I have three kids to feed. Last week my money got sent to some place somewhere in limbo, and this week is the waiting week. So that is two weeks with absolutely no money. How am I supposed to find out where my money is? The call center is a joke. I have sent an E Mail and got no response. HELP
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# Judy A 2012-03-13 11:40
If someone is currently drawing unemployment benefits in Alabama due to being laid off, is it possible for them to work part-time and still draw their unemployment benefits? Is there a maximum number of hours or dollars they may earn?
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# KWard 2012-03-20 10:32
Yes, Judy. You can work part-time. They will deduct your earnings from your unemployment weekly amount.
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# Terry 2012-03-13 23:12
I filed for unemployment over a month ago, but haven't received my card. Who do I contact for more information?
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# jeff 2012-08-06 13:46
I'm in the same boat terry. I filed for mines 2 months ago and i haven't received my card yet
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# Tommy 2012-03-21 13:42
My unemployment benefits will run out in two weeks. I am still jobless but have been looking since May 2011. Will I be eligible to receive extended benefits and if so, what steps will I take to do this? Should I begin working on this now?

Thanks
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# Steve G. 2012-04-09 09:20
I have been on unemployment since January. Just got a 1099 sub contractor job for the next 3 months and maybe longer if they have work. Being a 1099 I have to pay my own taxes. I need to know how to pay my Alabama unemployment compensation for one person? Thanks
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# Brandy 2012-04-23 14:36
I am currently employed with a company that has put me on no paid leave. Reason is awaiting the approval of my submission for a security clearance. I am told this may take six months to complete. Am I eligible for unemployment?
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# Rebecca 2012-04-23 20:50
I received a letter from Benefit Operations Section of Alabama Unemployment Compensation Agency requesting Verification of Earnings from all employment since 1/30/11. The claim date at the top of letter is 4/15/12 and the date mailed is 10/19/11. it requested the information within 7 days of the mailing date of this form. I got this letter Saturday 4/21/12 so what is up? I was let go due to lack of work 1/7/11 and went on unemployment until last week on March 2011 and worked until Sept 2011 when i was let go again for a former employee to be able to be rehired. I went back on unemployment again until about January 2012 when I started working for a tax service till season was over April 17, 2012. I just started another Unemployment Comp claim on April 19,2012. Why would they want this verification?
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# Justin 2012-04-26 08:24
I recieved a letter verifying my bank account and after doing so I have not recieved any info and have tried multiple times to contact the office. My status says "UN PAID"- PLEASE HELP
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# Shay 2012-06-12 08:36
I just need to know how long does an employer have to respond to the Unemployment claim of a former employee? It's been almost three weeks since filing and I have yet to hear back from ANYONE in regards to my claim.
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# Kristi 2012-06-20 13:16
I have been trying to contact the 800 number concerning my UC for a couple of days. I get though, but get put on hold. I was on hold for 40 mins. today. I just need to know what to do. I could not file last week and they fixed it, but then when I tried to file this week I get the same error message..."to call the 1-800-361-4524 number"....I received 2 letters in the mail stating that I was entitled to a maximum of 26 more weeks of TRA because I am attending approved training...Is there an email where I can email an actual person to get this taken care of???? Thanks
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# quinisha 2012-07-03 09:43
My question I filled out my weekly claim on Sunday and the fourth of July is Wednesday and of course I logged back on today to check my past submitted paid out claims and it is saying that it was deposited/paid on the 3rd which is today, when I checked my bank account it is not there! Can someone tell me will I receive it today or on Thursday!
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# Sharandon 2012-07-07 07:52
I have been filing for 4weeks now ! I have only received my handbook and a statement on how much I'm awarded for unemployment ! I have yet to receive a letter of approval r denial. I have even received my unemployment card . I Dnt no what to do ! I'm a single mom with nowhere to go and no money to feed my kids ! When will I know if I'm receiving my benefits !
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# Aisha 2012-07-13 11:19
I received an email stating that my account was reset and that I can continue to file my weekly compensations. Everyday this week, I tried. System continually says I'm suspended. Called to see if I can file over the phone. Got the same suspended message. Called. I tried calling the Inquiry Line at starting at 7:05am but was told that there was an extreme high call volume and the call ended. I have spoken to the local office and they couldn't even help. Today is Friday. Got bills, Was counting on using my unemployment for them. I have sent and email today and now I'm waiting on a response. What am I not doing?
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# em 2012-07-21 13:24
i worked for this company for 2 years. The company i work for does not approve of coworkers dating. A year after being employed I dated one of my best friends that worked there as well. It seemed the managers approved of it because they would make our schedules the same, make jokes about it, send us on break together, etc.. A few months later we broke up and became friends making the agreement that he would continue taking me to work because he was my only transportation. A while later i was offered a management position. I tried it out for a day and was transferred 45 minutes away from my home. I decided that i didn't like it and wanted to be transferred back to my old store.
they refused to send me back and i explained my transportation situation to them. They still refused and I've been driving 45 minutes to work instead of 10 minutes to my old job plus driving the owner of the car to work and speeding to get him to work on time. I am a 23 year old student. I live and work in Alabama and I told them I don't have the money nor the transportation to work 45 minutes away from home instead of 10 minutes to work. They continue to not help me out. It has been three weeks.
If I quit could i receive unemployment?
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# megan 2012-08-01 03:26
I've gottan a letter saying i will recieve a amount a week but it says online I've already gottan 3 weeks claimed but not paid what should I do
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# jeff 2012-08-06 13:35
I live in alabama. I file for my unemployment almost 2 months ago & i still haven't received my debit card. What's going on?
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# Robert 2012-08-19 13:08
I need some help with a question. I have almost exhausted my unemployment benefits. I work exclusively through a union hiring hall and have worked for different employers. I have not worked for the affected employer for 26 weeks in a 52 week period. Do i still qualify for tra certification? I am actively in good standing with my union hiring hall. Any information will be much appreciated.
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# Shawn 2012-08-30 15:25
I was terminated from my employer 7/3/12, but I have not sent a claim since then. Partly due to trying to find work, but I don't always have access to a computer. The claim web site is not accepting my submittals and the 7 or phone numbers given are automated with no human to speak with. Please help! I am down to nothing now, no work, no food for my 6 yr old son, no money for my insulin, no gas or ins for my car. PLEASE, PLEASE somebody HELP!

Thank you all in advance!
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# clara 2012-09-19 13:05
I typed my pin incorrectly and it suspended my access to the claims site how do i fix this... i am getting frustrated
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# Barbara 2012-10-06 11:37
How long does it take to receive a reply after Faxing a appeal request?
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# John 2012-10-09 10:15
NEED IMMEDIATE HELP!!!!!!!!!!! ! None of the "help" phone numbers are working!!!!!!!! !!!!!!!! I only get a busy signal. I have been trying for more than an hour. I am out of state and need to file for a claim. Is there any WORKING number I can call?
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# carrieg 2012-10-19 23:45
After five weeks of waiting for approval just got the letter stating aproved and should soon start getting weekly benefits, is the first check going to be one lump sum for the past weeks that have been claimed in the weekly certifications?
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# neky 2012-10-28 12:33
I've been working at my new job for 1 month now I only get three days a week because no one there is full time they don't offer any benefits can I file for partial unemployment or how long do I have to be on a job to file for it.
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# Robert 2012-11-01 19:52
How do I file for extended unemployment in Alabama?
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# Amber 2012-11-03 13:19
I am in Birmingham AL and am currently receiving unemployment. I file my weekly claims on Friday''s and this Friday I forgot to verify my weekly claim. It is now Saturday and I don't know what I need to do. I usually get my payment on Monday's or Tuesday's through direct deposit and I have a doctor's appointment Tuesday that I have to pay for and my medicines which are $100 because I have no insurance. Is there anything I can do do verify my unemployment claim as soon as possible so I can get my payment around Tuesday or Wednesday of this coming week?
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# Ametria 2012-11-14 16:39
I have put in my information currectly multiple times. I check that i am a us citizen and it comes back to put in my alien id number. It looks like something is wron with the site could you please check it?
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# Bernida 2012-11-17 12:05
If I file my claim on a Thursday do I get in my direct deposit on saturday
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# jesse 2012-11-28 10:57
This is maddening! I"m a first time unemployment recipient. This is like climbing Everest. It makes no sense that it should be this hard! Not only does it seem like they are avoiding you on the telephone, they play that rediculous elevator music in what I can only imagine is an attempt to calm you down before they finally decide to talk to you. Because by this point you're enraged. I thought it was just me having trouble, but after reading all these other comments..........Shame on you for letting desperate people struggle like this! I refuse to believe this is Alabama's level best when it comes to unemployment. You can do better! People need you too do better!!!!!!!!! !!!!!!!!!!!!!
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# Cecilia 2012-11-29 21:52
When are the W-2 would be mail out
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# Ken 2012-12-06 18:02
I have been filing unemployment for over two months and they have just now certified my claims but only paid me for 3 weeks. Can they do this?
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# Sandy 2012-12-09 19:50
Has anyone had this come when filing for your weekly claim?

Your access to the Internet Weekly Claim System has been suspended.
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# Eboy 2012-12-10 01:27
Yes, I am getting that same response too. I am going to call in AM to see what is going on.
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# Lauren 2012-12-10 09:42
Quoting Eboy:
Yes, I am getting that same response too. I am going to call in AM to see what is going on.

Did u get an answer?
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# Lauren 2012-12-10 09:41
Help.... I tried to certify my claim yesterday and it continues to say that my social doesn't have an open claim. I have been trying to call all morning and it's giving a busy signal. Is anyone having trouble this week
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# jessica 2012-12-10 10:34
Im having the same problem. I couldn't file my claim because it said my SS# WAS not affiliated with any claim. I've been calling all morning..im not getting anything but a busy signal. Does anyone know whats going on???
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# Brandon 2012-12-13 09:10
I filed my unemployment 3 weeks ago I have filed every week on Monday since I have yet to receive anything and the website simply says "not paid" I don't understand am I not getting paid at all or is there some unknown issue? I met all the qualifications and I am running out of my savings just to pay my bills I am actively seeking work as well as being a member of a union hall I have never filed for unemployment until now not sure if this is normal but if someone could help me it would be greatly appreciated!!!
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# Ash 2012-12-16 03:00
I am getting unemployment benefits. they sent me a letter saying "notice of Final Payment" and that i had to re-apply to place in a new application. however, i wasn't due to stop gettingmy payments until november. do i have to wait 3 weeks, or do i continue to get them without a break in my benenfits?
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# bill 2012-12-19 10:38
i have received the first 2 weeks benefits but online states I am not authorized to use system since I can not get anyone on the phone after multiple call what do I do. I need help I can not afford to lose any money at this time of year. Please help me.
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# linda## 2013-01-01 12:02
I was laid off in December 21012, I moved to Florida after my lay off. How do I file for unemployment from another state?
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# Jessica 2013-01-06 22:21
I just recently filed a claim for the first time and I went to go online to do my 1st Weekely Certification and when I went to put in my info to login it told me that I am suspended from the site. I am very confused because I literally called 1/3/13. She told me my 1st certification would start today and i'd have until friday of this week at 5pm to have completed it online. I have not recieved any calls notifying me on the matter. Can anyone please help me understand whats going on?
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# Caryn 2013-01-10 14:56
After missing filing last week's UC Claim and also stated when, attempting to refile via the phone, that I had moved. I've since been "suspended" and unable to even check my account status. I havent gotten paid for 2 weeks. I've been trying every day since to reach someone who can help me, but no one, including the 18003614524 phone number can,it just gives me a busy signal and if I actually do get through, a recording says to call back, as they are reaching high call volumes. Wish I could speak with a LIVE rep so I can get some feedback and resolution b/c I don't know what to do and I'm broke..:o(
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# deborah 2013-01-11 18:11
What are my chances to draw unemployment after quitting my job where I was not getting my paycheck on time and only recieving parts of it at a time?
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# JEREMY 2013-01-21 20:10
THE END OF MY 26 WEEKS IS NEARING IM ON UNEMPLOYMENT IN ALABAMA WILL I GET AN EXTENSION? I CANNOT GET THRU TO THE AL UNEMPLOYMENT OFFICE ON THE PHONE I HAVE TRIED FOR WEEKS WILL THEY SOMEHOW NOTIFY ME? ITS ALL DONE ONLINE SO WHAT WILL HAPPEN? ANY FEEDBACK WILL BE APPRECIATED THANKS
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# Jon 2013-01-24 15:55
After being laid off due to weather, I applied form unemployement, I was told my employer that due to tax reforms... Or a New Obama law that I wasn't able to collect because the first check of the year goes to taxes... Please advise, I am confused or did not grasp the explanation.
Thank you!
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# Chanelle 2013-02-07 18:15
Quoting Lauren:
Quoting Eboy:
Yes, I am getting that same response too. I am going to call in AM to see what is going on.

Did u get an answer?

Did either of you ever get an answer?
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# Chanelle 2013-02-07 18:17
Quoting Jessica:
I just recently filed a claim for the first time and I went to go online to do my 1st Weekely Certification and when I went to put in my info to login it told me that I am suspended from the site. I am very confused because I literally called 1/3/13. She told me my 1st certification would start today and i'd have until friday of this week at 5pm to have completed it online. I have not recieved any calls notifying me on the matter. Can anyone please help me understand whats going on?

Did you ever receive an answer?
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# nesha 2013-02-21 13:36
my payment said paid on feb.19.2013 so when should i recieve my card
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# Kevin 2013-03-19 08:32
I messed up on a question about school on a quarterly check or something and I have 4 days to call the 800 number but surprise they never answer. Called the career job link center and they said keep trying the number.
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# Ella 2013-04-03 16:05
This is the first time I've filed for unemployment. I've been doing weekly claims, the first week being a waiting week (which I understand), but the claim for this week says "not paid," and I can't get through to a person to ask what's happened or what 'not paid' means. I received a notice stating how much I will get each week, but I have not idea why the current status on the 2nd weekly claim states not paid. I'm so confused and frustrated.

Can you help?
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# Billy 2013-07-24 10:11
Having the exact same problem now. I was wondering how your situation was resolved. Can't get through on phone
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# Robin 2013-04-18 14:10
Right after I was approved for unemployment and called in to verify each week - I ran into this issue...:

A few weeks ago I didn't call in on time to do my weekly unemployment verification - it was the last week in Mach of 2013.
Is there anyway I can correct this, or is there a certain department I need to email or call? Or, is it "what's done is done" kind of deals...
Any help on this matter would be greatly appreciated.
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# Tyrone 2013-06-04 11:25
How long does it take for my unemployment benefits to start back after i file for an extension?
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# trish 2013-06-24 18:16
I'm working a full time job and just found out to today that I'm getting laid off Friday but I have a part time job that I only work 20hours in 2 weeks can I still get unemployment? I live in mobile al
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# SHAY 2013-07-02 01:52
What if you are receiving unemployment benefits and become eligible for retirement (401k). How would that effect my benefits?
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# Lamar 2013-08-14 08:19
I have a former co-worker who was let go or fired for her bad attitude. She has always been rude and disrespectful to customers, the Bosses, Me and several other employees. She has hung up on clientele who pissed her off. She lied to the Unemployment Office and told them she was let go because of the lack of work. My Boss is done with her and decided to let her get her benefits, even tho she isn't eligible to receive them. because he doesn't want to listen to her complain and argue with him. I feel that it isn't right, but do not want to talk to my boss about it, because Its not my place to. I collected unemployment from a former Job that I worked at and the boss fought it because I was fired and I ended up having to pay most of the Unemployment back. That is the reason I find it unfair and wrong. What do I do?
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